With over 10 years' experience as a Writer in the telecommunications and hospitality industries, I've created content for error messages, FAQ, B2C emails, sales copy, marketing content, alerts, guest guides, content documents, and more.
IPG Florida Guest Guide
In every IPG Florida vacation home, there is a sign on the fridge that directs guests to scan the displayed QR code if they need information regarding parking, trash collection, laws, amenities, contact information, and more. Upon doing so, they are taken to the IPG Florida Guest Guide.
Content Document for new AT&T DIRECTV Page for Retirees
Upon AT&T aquiring DIRECTV in or around 2016, I was tasked with creating the content for the new AT&T retiree DIRECTV discount page. The attached PDF shows the kind of document (known as a CRD or Content Requirement Document) I created for evey content-related project so that development, implemenation, testing, and other parties involved know, among other things, what content to use on the website, who gave the final approval for the content, and where the conent should display on the page.
Vacation Home Description
This vacation home description serves, along with the photos, to highlight the best features the property has to offer potential guests. This description is used for this property on multiple online vacation rental bookings sites, like Airbnb, VRBO, and more.
LinkedIn Message Marketing Campaign for IPG Franchising
For this IPG Franchising marketing campain, I sent targeted LinkedIn messages to potential new leads (Immigration Attorneys and E-2 Visa Consultants in specific countries) who could introduce us to new clients.
IPG Franchising website
I designed, wrote, and built out the website for IPG Franchising, which is a company that sells property mangement franchises to clients looking to relocate to the USA.
How to locate your IMEI number
Activating a new device can sometimes be tricky, but these easy-to-understand directions make it easier.
Maintenance message
This message displays to users attempting to use online features during maintenance hours.
Out-of-stock email
Uh-oh! A customer's online order is out of stock. This email will give them all the details.
Employee FAQ
With a great deal comes a great deal of questions. This FAQ lists commonly asked employee discount questions and answers.
IPG Franchising Presentation
Don't bore prospective buyers with pages of dull and protracted information. Grab their attention with visual and concise slides.
Pre-arrival email
Guest relations are important. This email starts building it before their arrival by providing the guest with informative and useful information.
IPG Franchise Brochure
I created this brochure to market IPG Florida franchises.
Payment reminder email
It's that time again: bill-paying time. This email serves as a customer reminder to make a payment towards their IPG vacation balance.